HM2 hud ipoker mtts

Logiciel de Poker Holdem Manager
1

Hi,

I just installed the new ipoker software.

My HM2 hud imports hands and shows up on cash games tables.

But my HM2 hud imports hands and doesn’t show up on mtts/sngs tables.

It just shows “waiting for hands…” in top left corner of the table as you can see.

Please help me HM2 support :wink:

2

[quote=“PayMyFreedom, post:907288”]Hi,

I just installed the new ipoker software.

My HM2 hud imports hands and shows up on cash games tables.

But my HM2 hud imports hands and doesn’t show up on mtts/sngs tables.

It just shows “waiting for hands…” in top left corner of the table as you can see.

Please help me HM2 support ;)[/quote]

Hello,

Same trouble here :frowning:
I will look with interest :laugh:

3

If your site has not updated to the new software, Please rollback to this version
http://www.holdemmanager.com/Downloads/8415_Hm2AutoUpdate.exe

Many Ipoker ‹ beta › clients have made changes to the hand histories that are not in line with rest of the Ipoker Network. We are waiting on Ipoker to release final changes to their hand history format before we can properly support it. If you can still download their ‹ classic › client from their site, instead of their new ‹ beta › client, it should work as it used to.

Uninstall Ipoker, deleting the settings.

Then re-install it, right-clicking the setup file and running as administrator. This will keep it from creating a hand history folder that it cannot write hands to.

Add the folder in Site setup. Hold'Em Manager 2 FAQs - Poker Software :: iPoker Setup

Please see this FAQ on how to use table finder for Tournaments Hold'Em Manager 2 FAQs - Poker Software :: How is Table Finder utilized if the HUD does not appear?

Please enable the Settings > Feature Logging > [x] ‹ HUDStats › and ‹ FastPoker › option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

Please reproduce the problem and:

  • Attach a screen shot of the table/desktop
  • Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
  • Save a copy of the original Hand history for the table with the issue
  • Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.

Please zip and email the requested files via the ‹ Contact Support › link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then ‹ copy public link › and paste the download link directly into the support ticket email.

udbrky
Customer Support

4

@HMSupport

Thanks for answering, will do that later.
For now I can use PT4

5

Are you using Table Finder?

6

@HMSupport

No

7

Il est nécessaire pour Ipoker MTT sur leur nouveau client

8

@HMSupport

Table scanner works for pokerstars for example but on Ipoker I got an error as you can see :

The betclic client is running and I see the tables in the lobby.